RETURN & REFUND POLICY

SECTION 1 - TRAINING PROGRAMS

When you purchase any of our in-person training programs such as Group Sessions, Boot Camp, or Personal Training:

If you make payment but change your mind before the first session, you are entitled to a full refund once requested by the date specified during registration. After such date, all payments are non-refundable.

 

SECTION 2 - ONLINE PROGRAMS / DIGITAL PRODUCTS

 

When you purchase any of our online programs such as "My CORE" Online or 30-Day Challenges:

If you make payment but change your mind before the start of the program, you are entitled to a full refund once requested by the date specified during registration. After such date, all payments are non-refundable.

 

If there is no specified date, you are entitled to a full refund only if we have not sent you documents or digital products/resources.

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

 

SECTION 3 - PHYSICAL PRODUCTS

Due to inevitable fraudulent activity, we will only accept returns of merchandise purchased directly from CORE Wellness TT and in accordance with the following:

(a) Requests for refunds will not be entertained after seven (7) days from receipt of item(s).
(b) Refunds may take at least one week to process.

(c) Requests for refunds on apparel and/or equipment will only be considered if item(s) is/are unworn/unused, unwashed, and if all original tags and labels are attached to the item(s).
(d) All other items must be unopened and in the original packaging to be considered for a refund.

(e) Delivery or Shipping costs are non-refundable.

SECTION 4 - CONTACT INFORMATION

Questions about our Return & Refund Policy should be sent to us at info@corewellnesstt.com.

To request a refund on:

Training Programs, Online Programs, Digital Products: send an email to info@corewellnesstt.com with the Subject Line: "Refund Request"

Physical Products: send an email to shop@corewellnesstt.com with the Subject Line: "Refund Request"

CORE WELLNESS TT

Trinidad & Tobago

Phone [Call or WhatsApp]: 1(868) 270-3809

Email: info@corewellnesstt.com 

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QUICK LINKS:

Boot Camp               Personal Training

30-Day Challenge     'My CORE' Online   

Operating Hours

Phone: Mon - Fri: 9:00 a.m. - 4:00 p.m.

Email: Anytime

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